Print & Audio Module | Where is my enhanced file?
09 April 2021
Find out about our privacy policy that determines how long we keep an enhanced image.
There are a few reasons why your enhanced file is not available for download via the Print & Audio module:
- You originally enhanced this file more than 30 days ago. Digimarc only retains original and enhanced files for 30 days and then they are deleted.
- You originally enhanced using the Adobe Photoshop Plugin. These files are enhanced on your computer locally and are not uploaded to Digimarc.
- You have never enhanced a file for this Digimarc barcode. It is possible to create a Digimarc barcode without uploading a file for enhancement at the time of creation. You can still upload and enhance a file while the barcode is active.
If you still need to download your enhanced file and have the original file, you can re-upload it to enhance again. Here are steps to do this:
- Log in to the Print & Audio module, navigate to your barcode, and click anywhere on it to open the Edit view
- Click on the image thumbnail to open the Edit File view
- Click on Select Source File and choose your original file
- Click Apply Digimarc Barcode
- When the enhancement finishes successfully, click on Download File